Hot tub available by reservation.
Policies, rates, and fees are subject to change without notice. By confirming a reservation, guests acknowledge and agree to all hotel policies and terms.
Check-in begins at 3:00 PM. A valid government-issued photo ID and credit card are required at check-in. Guests arriving after 7:00 PM must contact the hotel in advance to arrange late arrival instructions.
Check-out is by 11:00 AM. Late check-out requests are subject to availability and may not be available during holidays or peak seasons. Additional fees may apply.
Late cancellations will result in a charge for the entire booked stay. Early departures, and no-shows are considered late cancellations and therefore not refundable. Please check your driving routes ahead of time, as road closures/detours do not change cancellation policies.
Rates. Rates are per room, per night. Direct bookings have no extra-guest charge: Double Queen and King Deluxe rooms sleep up to 4, and Single Queen and Single King rooms sleep 2. Reservations made through third-party websites follow that site’s pricing. Changing your dates or length of stay may change your rate.
Payment. A valid credit card is required to secure every reservation, and reservations with an invalid or declined card may be canceled. Payment is due at check-in, and taxes are additional. Once the cancellation deadline has passed, we may charge the card on file. We may also place an authorization hold on your card for incidentals, damages, smoking violations or additional cleaning.
Minimum stays. Friday and Saturday nights generally require a two-night minimum. When a holiday falls on a Monday, Sunday night may also require a two-night minimum. Other holidays and special events may have their own minimum stays.
Group reservations are available for parties reserving five or more rooms associated with a common event or gathering. Deposit, payment and release dates are set in each group’s agreement. Group cancellations require at least 30 days’ notice.
To inquire about room blocks and availability, please email paul@hotelriovista.com.
Our riverside hot tub is open daily from 10:00 AM to 10:00 PM and is available by reservation only. Guests may reserve one 30-minute session per day of their stay. Reservations may be made at the front desk or by phone up to two weeks prior to arrival. Use of the hot tub is at the guest’s own risk and guests must adhere to posted rules.
If something in your room isn’t right, tell the front desk right away, in person or at 509-996-3535, so we can fix it or move you to another available room. Please don’t wait until checkout. If we offer a fix or a comparable room and you decline, or you choose to leave early, your stay is charged as booked under our cancellation and early-departure policy.
North Cascades Highway (SR 20) typically closes seasonally from mid-November through mid-April. Alternate routes via US-2 (Stevens Pass) and I-90 (Snoqualmie Pass) are generally maintained year-round by WSDOT.
Weather conditions, wildfire activity, mudslides, snow, seasonal highway closures, and other travel disruptions do not qualify for cancellation fee waivers unless both US-2 and I-90 are closed for more than four consecutive hours on the scheduled date of arrival.
For current travel conditions and pass reports, please visit the WSDOT website.
Pets are not permitted on hotel property. Unauthorized animals will result in a minimum cleaning fee of $250 charged to the credit card on file. For pet boarding services, we recommend Aspen Kennels at (509) 996-3306.
Hotel Rio Vista is a non-smoking property. Smoking, vaping, and marijuana use are prohibited inside guest rooms, on private decks, and on front walkways. Smoking is permitted only in the designated smoking area by the flags in the parking lot. A minimum cleaning fee of $250 will be charged if evidence of smoking or vaping is found.
Open flames and combustible items, including candles, incense, fireworks, propane fire pits, and barbecues, are prohibited on hotel property.
Quiet hours are observed daily from 10:00 PM to 8:00 AM. Guests are expected to respect the comfort, safety, and enjoyment of others at all times.
Guests may be asked to leave the property without refund for disorderly conduct, unlawful activity, repeated noise complaints, violations of hotel policies, or damage to hotel property.
Guests are financially responsible for any damage caused to hotel rooms, furnishings, fixtures, or property during their stay. Additional charges may apply for damages, excessive cleaning, smoking violations, or compensation provided to affected guests.
Hotel Rio Vista is not responsible for lost, stolen, or forgotten items.
Recovered items will be held for up to two weeks before being donated or discarded.
Guests requesting shipment of lost items must provide a prepaid shipping label for return delivery.
Parking is provided for registered guests only and is at the guest’s own risk. Hotel Rio Vista is not responsible for damage to or theft from vehicles or their contents.
Hotel Rio Vista shall not be liable for failure to perform obligations or provide accommodations due to circumstances beyond its reasonable control, including but not limited to natural disasters, severe weather, wildfire, utility interruptions, governmental actions, labor disputes, or other emergencies.
